Patient Rights and Responsibilities

Your Rights

As a patient of Northcote Medical, you have the right to:

• Be treated with dignity, courtesy, and respect

• Receive high‑quality, safe medical care

• Privacy and confidentiality of your personal health information

• Informed consent and involvement in decisions about your care

• Ask questions and receive clear explanations
  

Your Responsibilities

We ask patients to:

• Treat staff and other patients with respect

• Provide accurate and complete health information

• Attend appointments on time or give notice if unable to attend

• Follow agreed treatment plans where possible.